SeaSol Backs Tenants Against Mega Landlord

ACC picket

After months of targeting and harassment by the landlord, tenants from American Campus Communities (ACC) have organized an association and executed the first of many visible actions. With help from SeaSol ACC tenants held an informational picket attended by 30 tenants and community supporters on Saturday, June 30th from 11 am to 1 pm in front of ACC’s flagship building Hub in the University District. Tenants from ACC first got in touch with SeaSol in April to seek help in their fight against their massive new landlord. Over the next few months we assisted tenants with door knocking, community outreach, and putting together their first association meeting earlier in June.

American Campus Communities, Inc. is an Austin, Texas based publicly traded real estate investment trust (REIT) with an annual revenue of $796 million and 161 buildings over 68 campuses whose “primary business objectives are to . . . acquire and operate student housing communities”. ACC’s acquisition of Bridges@11th in October 2017 put the company’s dorm-style business model squarely in opposition to the single-family model at Bridges. ACC also purchased two more U-District buildings, TWELVE and Hub, in 2017, with ambitions to acquire ten times as many units should their Seattle market test succeed.

QUESTION 13
Which option describes the recommended way to configure redundant Cisco Unified Communications
Manager subscribers for Cisco IP phone registration in a single cluster for the Cisco Unified Contact
Center Enterprise solution?
A. Add a redundant device pool to the Cisco Unified CallManager Group configuration.
B. Add a second TFTP server to the cluster.
C. Add an additional Cisco Unified Communications Manager subscriber to the Cisco Unified
Communications Manager Group defined in device pool of the Cisco IP Phone.
D. Use an SRST reference in the device pool.
Correct Answer: C
QUESTION 14
To maintain end-to-end reporting context, when an agent transfers a call to another ICM Skill Group, to
which Cisco Unified Communications Manager configuration object should the call be transferred?
A. route pattern
B. agent IP phone
C. CTI route point
D. translation pattern
E. translation route
Correct Answer: C
QUESTION 15
A Cisco Unified Contact Center Enterprise solution is designed with geographic redundancy for the central
controllers (with separate call routers and loggers).
If Call Router Side A has device majority and its Ethernet private network NIC fails, which two events
occur? (Choose two.)
A. The Call Router Side B stays active, while the Call Router Side A goes idle.
B. The Call Router Side A stays active, while Call Router Side B goes idle.
C. There is no ability to make ICM configuration changes.
D. Both sides go out of service for small period of time, Call Router Side A goes active, and Call Router
Side B goes idle.
E. The system operates as it did prior to failure.
Correct Answer: BC

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QUESTION 16
Which failure scenario in the Cisco Unified Contact Center Enterprise solution stops all processing and
routing of contact center calls?
A. ICM Call Router Side A fails at the same time that ICM Logger Side A fails.
B. ICM Call Router Side A fails at the same time that ICM Logger Side B fails.
C. ICM Call Router Side B fails at the same time that ICM Logger Side A fails.
D. ICM Call Router Side B fails at the same time that ICM Logger Side B fails.
E. ICM Call Router Side A fails at the same time that ICM Call Router Side B fails.F. ICM Logger Side A fails at the same time that ICM Logger Side B fails.
Correct Answer: E
QUESTION 17
Which two statements about the Cisco Unified Contact Center Enterprise clustering over the WAN
deployment model are true? (Choose two.)
A. With Cisco Unified Computing System C-Series Servers, you must deploy dual SAN on each data
center.
B. The visible network that supports the communication between Cisco Unified Communications Manager
subscriber nodes must be highly available and designed with no single point of failure.
C. Agents at remote locations must be registered to only one data center for their Cisco Unified IP Phone
connections if they are using Cisco Finesse.
D. Cisco Unified Contact Center Enterprise IVR Peripheral Gateway cannot be split between the data
center locations to maintain a local JTAPI connection for call control.
E. Cisco Unified Communications Manager Peripheral Gateways that are split between the two data
centers can share the same private network connection as the central controller (router and logger)
components.
Correct Answer: BE
QUESTION 18
Which three statements about QoS in a Cisco Unified Intelligent Contact Management solution are true?
(Choose three.)
A. In a Cisco Unified Intelligent Contact Management network, if the traffic is marked in the ICM, QoS trust
needs to be enabled on access-layer routers and switches.
B. The high priority queue for the private network should be granted 90 percent of total available
bandwidth.
C. The high priority queue for the private network should be granted 75 percent of total available
bandwidth.
D. The high priority queue for the private network should be granted 65 percent of total available
bandwidth.
E. Traffic marking in Cisco Unified ICM means that configuring separate private high and private medium/
low sets of IP addresses is no longer necessary.
F. Traffic marking in Cisco Unified ICM means that configuring separate private high and private medium/
low sets of IP addresses is still necessary.
Correct Answer: ABE

In the company’s first year in the city, ACC tenants have faced non-compliance of contracts and law violations including forcible entry into units by employees, illegal evictions, fraudulent billing practices, and forged documents, among a multitude of other issues. Tenants who spoke out have been targeted with increased surveillance and have even had their mail withheld.

After speaking with over 150 residents, with help from SeaSol and other organizations, tenants decided to form the ACC Tenants Association. In a letter to ACC’s CEO, Bill Bayless, the association demanded that the company “Recognize the Association’s Rights to Collectively Bargain! Stop Fraudulent Fees! Immediate Refunds of all Stolen Money! Stop Landlord Retaliation and Harassment! Rent Freeze now! Remove Illegal and Regressive Clauses From Leases! Safe And Secure Buildings! We Have the Right to Have Guests in our Homes and Spaces! Tenants Rights are Civil Rights!”

SeaSol looks forward to supporting ACC Tenants in their struggle as they utilize 70-765 a diversity of tactics to win their demands. As some active tenants work to tie ACC’s hands with the legal system, others will work to build a strong ADM-201 direct-action presence in the community.

An Injury to One is an Injury to All!